Gaming and Leisure Properties, Inc.

Beverage Server (part time; day shift)

US-LA-Baton Rouge
Hollywood Casino Baton Rouge
Category
Food and Beverage

Responsibilities

 

The Beverage Server is responsible for providing superior service to our guests while working in a fast-paced environment.  Your passion will align with our vision, culture, and values and you’re the right match for this job if you will…

 

  • provide exceptional RED CARPET customer service
  • put people first
  • evangelize our core values of Service, Teamwork, Integrity and Respect
  • positively influence others
  • do whatever it takes to get the job done

 

 

The Beverage Server is responsible for welcoming and greeting guests in a friendly, upbeat, and positive manner including using the guest’s name when possible and recognizing all VIP guests. You will personalize every interaction by delighting and building great relationships, invite guests back, and share information about property promotions, events, and entertainment.

 

The Beverage Server provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round. You will monitor guest consumption of alcohol and intervenes as needed according to guidelines. You will take drink orders, communicates with bartender, assist in the preparation of drinks and present drinks to guests. Responsible for maintaining a clean and stocked workstation

 

 

 

Qualifications

 

  • Must be 21 years of age
  • Read, write legibly, understand and speak English
  • Excellent customer service/communication skills
  • Count money and change correctly
  • Know or is able to learn tray service and cocktail ingredients
  • Must meet professional appearance standards as prescribed by company policy
  • Must be able to respond to visual and oral cues
  • Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
  • Able to tolerate second-hand smoke, noise, bright lights
  • Able to work at a fast pace in often crowded/noisy environment
  • Physically mobile including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

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