Gaming and Leisure Properties, Inc.

Beverage Server (part time; day shift)

US-LA-Baton Rouge
Hollywood Casino Baton Rouge
Category
Food and Beverage

Responsibilities

    • Provides personalized service and uses guest name
    • Resolves service problems according to guidelines
    • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
    • Promotes casino events and programs
    • Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
    • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
    • Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
    • Handles money according to procedure
    • Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
    • Maintains clean and stocked workstation

 

Qualifications

  • Must be 21 years of age
  • High school diploma or equivalent
  • Read, write legibly, understand and speak English
  • Excellent customer service/communication skills
  • Count money and change correctly
  • Know or is able to learn tray service, cocktail ingredients
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must meet professional appearance standards as prescribed by company policy
  • Must be physically mobile with reasonable accommodation
  • Must be able to respond to visual and oral cues
  • Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
  • Able to tolerate second-hand smoke, noise, bright lights
  • Able to work at a fast pace in often crowded/noisy environment
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and
  • the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

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